Trust and Safety

Trust & Safety

For an increasingly digital world

Every day, people using digital platforms generate more than two quintillion bytes of data that must be monitored and mitigated to ensure it doesn’t damage business reputations, bottom lines, communities, or people. Protecting companies and customers with a strategic and comprehensive trust and safety solution has become a business imperative.

Teleperformance Trust & Safety services keep harmful predators away from your platforms by removing content or accounts as appropriate. Our teams use technical know-how, problem-solving skills, user insights, and Machine Learning algorithms to keep your environment safe for genuine users.

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Trust & Safety

For an increasingly digital world

Every day, people using digital platforms generate more than two quintillion bytes of data that must be monitored and mitigated to ensure it doesn’t damage business reputations, bottom lines, communities, or people. Protecting companies and customers with a strategic and comprehensive trust and safety solution has become a business imperative.

Teleperformance Trust & Safety services keep harmful predators away from your platforms by removing content or accounts as appropriate. Our teams use technical know-how, problem-solving skills, user insights, and Machine Learning algorithms to keep your environment safe for genuine users.

Protecting Your Business in Six Critical Areas

  • User-generated Content Moderation
    We flag user reviews, comments, and uploads through Machine Learning and human moderators.
  • E-Commerce, Shopping, Payment/Fraud
    We screen shopping sites for fake reviews, fraud, and unauthorized sellers, buyers, and transactions.
  • Digital & Media Support
    We find and review any uses of your screens and original content to ensure they are authorized.
  • Ad Moderation & Monetization
    We review for misleading, inappropriate, or malware content and remove ads that target or harm users.
  • Application & Developer Support
    We ensure your apps meet Google and Apple policies and protect your users with script-level reviews.
  • Identity & Account Authenticity
    We identify fake accounts, unauthorized access, and illegal activities and remove accounts per your policy.

Our Approach

Defend your business with our expert approach, proven over decades of supporting businesses across industries and around the world.

Our unique combination of human skills, the most advanced technology available, and our unmatched global reach will provide the peace of mind businesses need amid an increasingly digital and social landscape.

Read the E-book

Clients Are Seeing Real Results

20
improvement in social media moderation efficiency
98
accuracy rate in 4.2 million annual transactions monitored
99,7
accuracy and 98% quality in ad campaign moderation
100
workflow automation for merchant product validation
100
SLA with 99% accuracy for brand protection

Everest Group recognizes TP as a Leader in its Trust and Safety – Content Moderation Services PEAK Matrix® Assessment 2021

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